Meet Joy, in person.
This is a working preview of Joy, the AI front desk and guest service assistant we proposed for Paribbean Town Hotel & Resort. You can talk to her, in English or many other languages, and watch a guest room and the staff console react in real time. This page explains how to use it, then walks you through a 10-minute demo.
Before you start
- Use a laptop or desktop with Chrome, Edge or Safari, and turn the sound on. A phone also works (the three screens become tabs at the top).
- Allow the microphone when the browser asks, if you want to speak to Joy. Prefer not to? You can type, or simply tap the suggested phrases.
- Use a quiet room or a headset, so Joy doesn't hear herself through the speakers.
- Everything is sample data. Please don't enter real names, card numbers or personal details.
The three screens
The POC shows three screens side by side. In the hotel they would be three different devices; here they share one live demo, so you can see cause and effect.
The life-size Joy screen at the front desk. Guests talk or type to Joy. Cards appear here for room keys, directions, bookings and bills.
The tablet in each room: door, lights, thermostat, curtains, TV, wake-up and do-not-disturb. Joy controls these by voice; guests can also tap.
What reception and IT see: a live feed, tickets by department, bookings and availability, door access log, and operations controls.
Want the staff console on a second monitor? Press “Open on 2nd screen ↗” in the staff console. Both windows stay in sync.
How to talk to Joy
🎙 Speak
Press Talk to Joy and allow the microphone. Joy greets you; then just talk naturally, like you would to a receptionist. You can interrupt her. Press End conversation when you're done.
⌨ Type or tap
Type in the box under the conversation (any language), or tap a “Try:” phrase. Typing works even while a voice conversation is running.
🌍 Languages
Just speak another language and Joy switches. Or pick a language first with the Start in a language buttons. Staff notes always stay in English.
📍 Where the guest is
Use “Joy is on” to tell Joy whether the guest is at the lobby kiosk, in their room, or on their phone. In the room tablet you can press Talk to Joy from this room.
The guided tour does this walkthrough for you. Press ▶ Guided tour at the top of the POC: it highlights each screen and gives you the exact phrases to say or tap.
10-minute walkthrough
Follow these steps in order. Each one proves part of your requirements document (shown in gold).
Check in a guest
Switch language
Control the room
Open the smart door
Report a problem
Book without overbooking
Live property updates
Accessibility
Emergency and outage
Report and checkout
Sample data in the demo
| Guest | Reservation | Room | Notes |
|---|---|---|---|
| Maria Santos | PT-1042 · 2 guests · 3 nights | 104 · King, lagoon view | Prefers 22 °C, feather pillow, peanut allergy |
| Jean Dubois | PT-1043 · 1 guest · 2 nights | 106 · Queen, courtyard | Speaks French: try checking him in en français |
| Arjun Mehta | PT-1044 · 4 guests · 5 nights | 108 · Family suite, accessible | Low vision: good for the blind-mode demo |
Coral Kitchen at 7 p.m., the 4 p.m. cabana, the 2 p.m. Saturday farm tour and Friday's event hall are fully booked on purpose. Hotel hours, menus and prices in Joy's knowledge are placeholders we will replace with yours.
What's real and what's simulated
Real in this POC
- Joy's conversation: real AI, real voice, real speech recognition
- Automatic language switching
- Joy taking actions: check-in, room control, doors, tickets, bookings, directions
- Overbooking prevention and live availability
- Live sync between kiosk, room and staff screens
- Staff updates reaching Joy instantly
- Offline fallback when Joy is unavailable
Simulated (connected in the real build)
- Hardware: door locks, lights, thermostat, curtains, TV, strobes, bed vibration
- Your property management system, payments and real reservations
- SMS and email confirmations
- Face recognition cameras
- The ASL signing avatar (Phase 2; today deaf guests get large text)
- Hallway speakers, audio beacons and sensors
If something doesn't work
| What happens | What to do |
|---|---|
| Joy can't hear me | Click the lock or microphone icon in the browser's address bar and allow the microphone, then press Talk to Joy again. Or just type. |
| I can't hear Joy | Check the volume and that the tab isn't muted. In text mode Joy replies in writing only; press Talk to Joy for voice. |
| Joy hears herself or interrupts | Use a headset, or lower the speaker volume. |
| Joy isn't responding | Press End conversation and Talk to Joy again. If the internet or the AI service is down, tick Offline demo engine: a simpler English-only Joy runs right in the page. |
| The screens look mixed up | Press Reset demo (top right) to start from scratch. |
| The conversation stopped by itself | Each conversation lasts up to 10 minutes. Press Talk to Joy to start a new one; the demo data stays. |
Privacy
Conversations are processed by our AI voice provider (ElevenLabs) to run the demo. The demo data is stored only in your own browser. Please don't share real personal or payment details. In the production system all guest data stays private under Canadian privacy law (PIPEDA), with no recording without consent.
After the demo
Tell us what you liked and what you would change: Joy's voice and personality, the languages, the room features, the staff console. From there we plan the pilot: connecting your property management system, door locks and room controls for the Phase 1 rooms (including the 2 deaf-accessible and 2 blind-accessible rooms), installing the lobby screen, and training your team.
Questions? shivam@techavtar.com · techavtar.com